At Velvéas, we are committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your information, in accordance with the laws of France, the European Union, Switzerland, the United Kingdom, Canada, and the United States. We have measures in place to protect your information and ensure that it is treated securely.

1. Collection of Personal Information

Velvéas collects personal information when you interact with our site or services, including: 

• Contact information: name, email address, mailing address, phone number.
• Account information: login credentials and passwords.
• Payment information: payment details collected through secure services.
• Usage data: IP address, cookie data, browsing history, and interactions with our services.

2. Use of Information

We use the personal information collected for the following purposes:

• To process your orders and transactions.
• To provide and personalize our services.
• To communicate with you regarding your purchases and our offer.
• To comply with our legal obligations, including tax and accounting obligations.

3. Disclosure of Information

We share your personal information with third-party providers who assist us in managing our services, such as hosting providers, payment services, and delivery providers. Your information is also shared with the relevant authorities when required by law.

4. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes mentioned above, or in accordance with applicable legal requirements in each jurisdiction.

5. Your rights

Depending on the applicable legislation in your jurisdiction, you have the following rights: 

• Right of access: you can request a copy of the personal information we hold.
• Right to rectification: you can request the correction of inaccurate data.
• Right to erasure: you can request the deletion of your data in certain circumstances.
• Right to data portability:  You can request the transmission of your data in a structured format.

6. Regulations by Region

For residents of the European Union and France, Velvéas complies with the General Data Protection Regulation (GDPR). For more information, you can consult: https://edpb.europa.eu/about-edpb/board/members_fr 

For UK residents, we comply with the Data Protection Act and local privacy regulations. More information here: https://ico.org.uk/global/contact-us/ 

For Switzerland, your data is protected according to the Swiss Federal Act on Data Protection (FADP). More information: https://www.edoeb.admin.ch/edoeb/fr/home/la-fdpic/contact.html 

For Canada, Velvéas complies with the provisions of the Personal Information Protection and Electronic Documents Act (PIPEDA). For more information, see: https://www.priv.gc.ca/en/contact-the-opc/ 

For the United States, Velvéas complies with the California Consumer Privacy Act (CCPA). More information: https://www.ftc.gov/site-information/privacy-policy 

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our measures include encryption technologies and rigorous access controls.

8. Cookies and Similar Technologies

Velvéas uses cookies and similar technologies to improve your user experience, analyze the use of our site, and personalize our services. You can set your cookie preferences in your browser settings.

9. Changes to the Policy

Velvéas reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, along with the updated date.

10. Contact

If you have any questions about this Privacy Policy or your personal data, you can contact us at: contact@velveas.com or by mail at Velvéas, 50 Av. des Champs-Élysées, 75008 Paris, France.